Are your reviews winning you new customers?

Smart Reviews automates the collection and promotion of your BEST reviews… While you do, well, anything really.

What are your reviews currently saying about your business?

Your target audience is searching for the products and services you offer… Every single day. They are reading your reviews and comparing you to the competition. So, are your reviews the best they can be? Or could they do with a bit of love?

Learn why we love reviews (seriously)!

When customers want to find something, they Google it. Plain and simple. Your business needs to show up at the right time. Reviews are a powerful way to help you outrank your competition and to promote your business. Here are some other reasons why we love reviews:

Refine your business

Reviews provide insights into what your customers are loving and what they aren’t so keen on. These insights will help you to refine your offerings and to make your business irresistible to new customers.

Save loads of time

Who has time to contact clients and ask for reviews individually? Not only can it feel a little cringe-worthy, but it also takes up your valuable time, and you rarely get a response. Our automated review process takes the pain out of review collection and promotion.

Harness the negative

Negative reviews create a fantastic opportunity to improve your products or services. We encourage business owners to embrace negative reviews and listen to customer feedback. The insights can be pivotal in growing your business.

Here's how Smart Reviews 'does its thing'.

01 Invite

Your customers will receive a perfectly crafted sequence of automated SMS and email invitations to review their experience. All you need is their name, mobile and email. And yes, we can absolutely do this in bulk!

02 Collect

Your reviews are shown on your chosen public platform, such as Google or Facebook, in real time. You can also share your reviews on your company’s Facebook page. How cool is that?

03 Engage

We encourage you to respond to your reviews. This shows customers you care about their experiences and encourages repeat business. It also demonstrates your passion for future customers.

04 Amplify

With powerful reviews in hand, we help you to promote these to new clients. The beauty here is that your fav and ideal customers will encourage more people just like them to engage with your business.

93% of consumers read local business reviews to determine the quality of products and services^

Let's get started today!

You will see results with Smart Reviews in no time. We also have a 30-day money-back guarantee. If you aren’t satisfied, you will receive a full refund… And you get to keep all your reviews.

Smart Reviews was made with love by the team from our digital agency, Wolf IQ. Here are some of our reviews:

Thank you, Team Wolf IQ! Heath was very easy to work with—always interactive and helpful. My website has been running smoothly for the past few years with your help. I appreciate your excellent service and thorough work. Thanks!

Jinsun Kim

11:03 24 Aug 24

Thank you to Chris and the team for making the transition to Wolf IQ so seamless. The communication and service was first class. I also now have a website that works fast and efficiently.

Sarkis Akle

00:55 04 Jul 24

What a great experience working with Heath and Chris at WolfIQ, a veteran of many website projects I am always nervous working with a new dev team, but there was no need. They got it and also were patient with my requests, looking forward to the evolution stage and building on the foundation they have helped us build now we're finally live! Thank you! www.thisspace.com.au

Caroline Raper

21:15 02 Jul 24

Software works great, and staff are very friendly and provide hands on assistance to get it all up and running.

Kegan Vallaydam

01:45 28 Feb 24

Wolf IQ have been the easiest vendor to work with and are genuinely engaged in wanting the best for your website and your business. I've really enjoyed working with them and look forward to their continued support.

Jasmine Robinson

05:30 13 Dec 23

Wolf IQ delivers exceptional customer service. Heath and Chris are professional, accomodating and very knowleadgable. They are very responsive to our queries. Wolf IQ has a great (special shout out to Joel!) dev team. They explain all options well and provide solutions based on your budget, requirements and goals. They always deliver before deadline. I highly recommend Wolf IQ!

Karlo Aliling

23:12 20 Nov 23

The team is very responsive and provides great support quickly and efficiently.

Plia Ward

23:07 08 Oct 23

Chris and the team are very professional and knowledgeable. I would highly recommend them.

Paul Grafton

07:14 26 May 23

Heath and the WolfIQ team are second to none. They are reliable, fast, efficient and are always helpful in everything asked. High recommend for any business wanting their web hosting and management needs met.

Nichole Valk

05:18 10 May 23

My experience with Chris and Wolf IQ has been very positive. Chris has been very interested in getting the desired results for my business. He is thoughtful, professional and attentive and I would recommend Wolf IQ to anyone

Stephen Casey

21:15 03 May 23

Amazing team to work with. Great communication throughout the whole process. Very much recommended to everyone.

Technolgy on Tap

22:47 06 Mar 23

I just wanted to express how amazing your work has been for me! Not only did you create a professional and functional website, but you also built my brand image to perfection. I was blown away by your professionalism, expertise, and attention to detail throughout the entire process. From our first consultation to the final delivery, you made sure that every aspect of the website and brand reflected my vision. You listened to my ideas and preferences, and provided creative solutions to enhance the design and functionality of the website. Your attention to detail was impeccable - from your ability to build a strong brand image to carefully crafting a visual identity that truly captures the essence of my business. The best part? You made the entire process easy and stress-free. You communicated with me regularly and kept me informed at every step of the way. You also provided valuable guidance and support, ensuring that the website and brand are optimized for search engines and user-friendly. In short, if anyone is looking for a team that can create an amazing website and build a strong brand image, I highly recommend Wolf IQ. Your expertise, attention to detail, and dedication to your craft are truly exceptional. Thank you for taking my online presence to the next level!

roman tepes

06:48 23 Feb 23

Highly professional & prompt delivery of services. Exceptional team, communication & customer service. Highly recommended.

HearingSoundSolutions

05:25 26 Aug 22

Working with Wolf IQ on a recent campaign has been thoroughly enjoyable. Chris and Heath are professionals. They listened to my business needs and created a product which has exceeded my expectations. If you are looking to promote your business, contact Wolf IQ.

Gina Ball

07:39 16 Jun 22

I highly recommend Wolf IQ for your digital advertising, we had a good experience and received valuable advice on our business marking. Thx

Al Apour

12:05 06 Apr 22

Great insight and very professional. You would struggle to find better.

Mark Knox

23:52 05 Apr 22

Thrilled with the service Heath and the team provided - excellent pricing, superb customer service and an end result everyone was pleased with! Definitely would recommend to anyone looking to refresh or upgrade their online footprint.

Alison Paley

03:24 05 Apr 22

We have used WP Perk for almost two years now and the service is absolutely fantastic! They built and host our website and we are extremely happy with the outcome from design to functionality. We highly recommend WP Perk!

RAM Equipment

03:09 21 Jan 22

The team at Wolf IQ have been a dream to work with! Nothing was an issue, they responded and actioned requests quickly and always acted in a professional manner. The team, created a website and marketing material for us that went above our expectations. I couldn’t recommend Health and Chris enough, they truly are masters in what they do.

Kasia Korkis

09:03 22 Dec 21

Heath took the campaign brief and created a distinct interactive landing page that functions well and captures leads as intended. Very professional and delivered on time. Thank you Heath & team.

Jason Rayment

02:09 14 Dec 21

Both Chris and Heath have been exceptional in their approach and their ability to communicate has been instrumental in achieving a fantastic outcome for our new website: opticalandhearing.com.au

Greg

04:01 27 Oct 21

Heath and his team have managed my website for years. I am very grateful for their services as it it lets me focus on the business with no down time due to technical issues with the website. Any time I need an upgrade, a change or fix, the team are fast, creative and accurate. Highly recommend them.

Mick Teasdale

02:16 25 Aug 21

Heath, Chris and team at Wolf IQ are the ultimate professionals. Built on and improved the vision I had for my website. They really take the time to get to you know you and your business so that they can help you grow your business. Beyond pleased with the final product. Can't recommend enough!

Brendan McGovern

02:38 24 Jul 21

Heath is excellent, informative, prompt and friendly. Makes the IT stuff easy to understand. I highly recommend Heath & his team to the entire world !!!

Michael Beshara

00:17 20 Jul 21

Solid advice from career experts. In addition to providing sound and sensible advice, Heath is refreshingly blunt in a market sector that traditionally rewards self interest over client needs. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief - and a valuable contributor to any serious business plan.

Brad Wylie

12:15 06 May 21

It’s been so great working with Heath and the team over the last year! Their service and reliability is very important for our business and their committed in helping us achieve results has been very appreciated.

Madeleine Ryan

05:19 09 Feb 21

The team at Wolf IQ are a dream to work with. Incredible customer service and always go above and beyond. I would highly recommend their services.

Amy Smith

10:56 11 Nov 20

A great team to work with, professional, quick and strategic. Over the years I have really valued Heath's expertise and wealth of experience.

Royal Rehab

01:07 05 Jun 18

Heath and his team designed a new website for our specialist practice. He had an excellent knowledge of the needs of a medical website. He has been very easy to deal with at all times and was able to make changes as we requested them. I would highly recommend Heath and his team at Wolf IQ

Dr Haddad Practice Manager

23:00 21 Mar 18

‹

›

$399

$ 299 Monthly inc GST

Setup of your branded review funnel
Unlimited review requests via email
Unlimited review requests via SMS
Automated follow ups and alerts
QR code to link directly to your review page
Widget to display reviews on your website
Monthly support and training available

Questions?

Check out our FAQs, or feel free to get in touch using the details below:

Will I get assistance to set up the platform?

A member of the Smart Reviews team will contact you once you sign up. They will get to know more about your business and goals and tailor the Smart Reviews dashboard to suit your individual needs. You will receive a tour of the platform to ensure that you are comfortable with the features and functionality. Ongoing monthly support is available to all Smart Reviews customers, so feel free to get in touch with any questions that you may have at any time!

How long does it take to set up?

You’re ready to start inviting customers in 24-48 business hours.

How do I upload my logo and colours?

Our expert Graphic Designers will take care of this for you.

Which platform(s) should we publish our reviews on?

During your onboarding we’ll discuss the most appropriate platform for your business. Often it is where your potential clients are most likely to spend their time.

What happens if I get a 2-Star review?

It happens! And is totally normal. The idea is to consistently service your customers and over time, your positive reviews will far outweigh any negative reviews. A balanced representation of your business will show your genuine desire to provide a premium level of service.

Do you offer QR codes?

Yes. QR codes are available for any stage of the customer journey, from the point of sale to warehouse despatch. We will send these over to you.

Can I invite previous customers to review?

Yes. The bulk upload allows your entire database to be loaded. Our team can help you with the process and automate the invitations to be sent out periodically.

Can I bulk upload from my CRM?

Yes. Uploads from CRM are done via CSV files. Our team can help you with your bulk uploads.

How many invites can I send in one day?

Daily invitations are recommended to be capped at 15. For bulk uploads we recommend a max of 5-10 a day. This allows for an ‘organic’ flow of reviews instead of peaks and lows.

Can you set up my Google my Business Page?

Yes. We offer a Google My Business Page optimisation service. Please get in touch with us and we can explain our process.

How do I cancel my subscription?

Simply get in touch with the team by emailing team@smartreviews.com.au and we’ll process your request. We would be sad to see you go though!

Want to talk to one of our reviews specialists?