Are your reviews winning you new customers?

Smart Reviews automates the collection and promotion of your BEST reviews… While you do, well, anything really. 

What are your reviews currently saying about your business?

Your target audience is searching for the products and services you offer… Every single day. They are reading your reviews and comparing you to the competition. So, are your reviews the best they can be? Or could they do with bit of love? 

Get Reviews for your Dental Practice

Learn why we love reviews (seriously)!

When customers want to find something, they Google it. Plain and simple. Your business needs to show up at the right time. Reviews are a powerful way to help you outrank your competition and to promote your business. Here are some other reasons why we love reviews:

Refine your business by using reviews

Refine your business

Reviews provide insights into what your customers are loving and what they aren’t so keen on. These insights will help you to refine your offerings and to make your business irresistible to new customers. 

Save time collecting reviews

Save loads of time

Who has time to contact clients and ask for reviews individually? Not only can it feel a little ‘cringe worthy’, but it also takes up your valuable time and you rarely get a response. Our automated review process takes the pain out of review collection and promotion.

Turn a negative review into a positive review

Harness the negative

Negative reviews create an amazing opportunity to polish your products or services. We encourage business owners to embrace negative reviews. Our review process intelligently collects negative feedback for your eyes only.

Here's how Smart Reviews 'does its thing'.

Add a contact to your review funnel

01 Invite

Your customers will receive a perfectly crafted sequence of automated SMS and email invitations to review their experience. All you need is their name, mobile and email. And yes, we can absolutely do this in bulk!

Retail Shop Review Examples

02 Collect

Your positive reviews are shown on your chosen public platform, such as Google or Facebook. Negative reviews are only sent to your email address to be handled offline. How cool is that?

Respond to your Google Reviews

03 Engage

We encourage you to respond to your reviews. This shows customers you care about their experiences and encourages repeat business. It also demonstrates your passion for future customers. 

Embed Google Reviews on your website

04 Amplify

With powerful reviews in hand, we help you to promote these to new clients. This beauty here is that your fav and ideal customers will encourage more people just like them to engage with your business. 

93% of consumers read local business reviews to determine the quality of product and services^

With Smart Reviews you will see results in no time. We also have a 30-day money-back guarantee. If you aren’t satisfied, you will receive a full refund… And you get to keep all your reviews. 

Smart Reviews was made with love by the team from our digital agency, Wolf IQ. Here are some of our reviews:

Both Chris and Heath have been exceptional in their approach and their ability to communicate has been instrumental in achieving a fantastic outcome for our new website: opticalandhearing.com.au
Greg
04:01 27 Oct 21
Heath and his team have managed my website for years. I am very grateful for their services as it it lets me focus on the business with no down time due to technical issues with the website. Any time I need an upgrade, a change or fix, the team are fast, creative and accurate. Highly recommend them.
Mick Teasdale
02:16 25 Aug 21
Heath, Chris and team at Wolf IQ are the ultimate professionals. Built on and improved the vision I had for my website. They really take the time to get to you know you and your business so that they can help you grow your business. Beyond pleased with the final product. Can't recommend enough!
Brendan McGovern
02:38 24 Jul 21
Heath is excellent, informative, prompt and friendly. Makes the IT stuff easy to understand. I highly recommend Heath & his team to the entire world !!!
Michael Beshara
00:17 20 Jul 21
Solid advice from career experts. In addition to providing sound and sensible advice, Heath is refreshingly blunt in a market sector that traditionally rewards self interest over client needs. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief - and a valuable contributor to any serious business plan.
Brad Wylie
12:15 06 May 21
It’s been so great working with Heath and the team over the last year! Their service and reliability is very important for our business and their committed in helping us achieve results has been very appreciated.
Madeleine Ryan
05:19 09 Feb 21
The team at Wolf IQ are a dream to work with. Incredible customer service and always go above and beyond. I would highly recommend their services.
Amy Smith
10:56 11 Nov 20
A great team to work with, professional, quick and strategic. Over the years I have really valued Heath's expertise and wealth of experience.
Royal Rehab
01:07 05 Jun 18
Heath and his team designed a new website for our specialist practice. He had an excellent knowledge of the needs of a medical website. He has been very easy to deal with at all times and was able to make changes as we requested them. I would highly recommend Heath and his team at Wolf IQ
Dr Haddad Practice Manager
23:00 21 Mar 18

No lock in contracts

  • Google My Business Optimisation
  • Setup of your branded review funnel
  • Unlimited review requests via email
  • Unlimited review requests via SMS
  • Automated follow ups and alerts
  • QR code to link directly to your review page
  • Widget to display reviews on your website
  • Monthly support and training available

Sounding good? Drop in your details for a live demo!

Questions?

Check out our FAQs, or feel free to get in touch using the details below:

A member of the Smart Reviews team will contact you once you sign up. They will get to know more about your business and goals and tailor the Smart Reviews dashboard to suit your individual needs. You will receive a tour of the platform to ensure that you are comfortable with the features and functionality. Ongoing monthly support is available to all Smart Reviews customers, so feel free to get in touch with any questions that you may have at any time!

You’re ready to start inviting customers in 24-48 business hours.  

Our expert Graphic Designers will take care of this for you. 

During your onboarding we’ll discuss the most appropriate platform for your business. Often it is where your potential clients are most likely to spend their time.

Reviews below your benchmark are sent a feedback form and handled offline. Detailed feedback makes correcting-course a breeze. So you will be receiving more positive reviews in no time. 

Yes. QR codes are available for any stage of the customer journey, from the point of sale to warehouse despatch. We will send these over to you.

Yes. The bulk upload allows your entire database to be loaded. Our team can help you with the process and automate the invitations to be sent out periodically. 

Yes. Uploads from CRM are done via CSV files. Our team can help you with your bulk uploads. 

Daily invitations are recommended to be capped at 15. For bulk uploads we recommend a max of 5-10 a day. This allows for an ‘organic’ flow of reviews instead of peaks and lows.  

Yes. We offer a Google My Business Page optimisation service. Please get in touch with us and we can explain our process. 

Simply get in touch with the team by emailing team@smartreviews.com.au and we’ll process your request. We would be sad to see you go though!