Smart Reviews logo

Google Reviews Search: What It Is and How to Use It Effectively

When you need to find the best businesses or understand customer feedback, Google Reviews Search is your secret weapon. 

It helps you filter reviews and find exactly what you’re looking for in no time. Ready to learn how to use it effectively? Let’s dive in.

Why Use Google Reviews Search?

Here’s a quick summary of why this tool matters for consumers and businesses:

Table showing key benefits of Google Reviews Search for consumers and businesses, including saving time, comparing options, and understanding feedback trends by Smart Reviews

What Is Google Reviews Search?

Here’s the thing: Google Reviews Search allows you to filter reviews on Google using specific keywords. 

Whether you’re looking for feedback about “delivery service” or a “vegan menu,” this tool narrows down the results so you can focus on what’s most relevant to you.

How to Search Google Reviews by Keyword

Follow these simple steps to master Google Reviews Search:

  1. Open Google Maps: Go to Google Maps on your phone or computer.
Screenshot of Google Maps by Smart Reviews
  1. Find the Business: Enter the name of the business you’re looking for in the search bar.
Find the business on google maps image by Smart Reviews
  1. Go to Reviews: Click on the business listing, then scroll to the reviews section.
Click on reviews image by Smart Reviews
  1. Search by Keyword: Use the search bar within the reviews section to type specific keywords (e.g., “friendly staff” or “on-time delivery”).
search by keywords image by Smart Reviews

And that’s it! You’ll now see only the reviews that match your keyword.

Best Practices for Using Google Reviews Search

Want the best results? Try these tips:

  • Be Specific: Use detailed keywords like “vegan options” or “fast delivery” for focused results.
  • Combine Keywords: Searching “friendly staff” instead of just “staff” can refine the results further.
  • Analyze Patterns: Look for recurring themes in positive or negative reviews to understand trends.
  • Check Competitors: See what customers love or dislike about similar businesses.

Challenges and Solutions

Even great tools have their quirks. Here’s what you might face and how to handle it:

  • Too Many Reviews: If the volume feels overwhelming, try adding more precise keywords or filters.
  • Inconsistent Quality: Not all reviews are detailed or helpful—look for patterns across multiple reviews.
  • Limited Filtering Options: If Google’s built-in tools don’t meet your needs, consider using a platform like Smart Reviews.

How Smart Reviews Can Help

If you’re a business owner, managing reviews can get overwhelming. That’s where we come in. 

With Smart Reviews, you can organize, analyze, and respond to feedback—all in one place. It’s a simple, efficient way to stay on top of customer insights.

Take Control of Your Reviews Today

Now that you know how to use Google Reviews Search, you’re ready to uncover valuable insights. 

Whether you’re a consumer looking for the best options or a business refining its strategy, this tool is a game-changer.

If you’d like a simpler way to manage the process, we can help you do it with ease. Let’s turn feedback into a powerful tool for growth.

More articles

The (social) proof is in the pudding.

Have you heard the term ‘social proof’ but are unsure what it’s all about? We’ve got you covered! Social proof is the idea that consumers will adapt their behaviour based on what other people are doing. Nothing new there really? When we see a line of excited customers waiting to eat at a popular restaurant or a […]

Tips and tricks: responding to negative reviews

Top tips Customer reviews can be both a blessing and a curse. Great reviews provide social proof  and put potential customers at ease. On the flip side, not every review can be five stars, and negative customer reviews are almost impossible to avoid. Rather than take your frustration out on your keyboard, use unfavourable reviews as an […]

How to nail asking your customers for reviews

It can be daunting to ask your customers to leave a review, but the benefits far outweigh an awkward moment. Asking for reviews from customers is one of the most powerful customer acquisition and retention strategies you can have up your sleeve. That’s because online reviews can do wonders for your company. They help build […]

A positive spin on negative reviews

It can be daunting to receive a negative review but trust us, it’s not the end of the world! Maybe your team is just having an off day, or a reviewer is proving particularly hard to please? One negative review is unlikely to completely ruin your chances in local search though, so don’t worry too […]

Ready to Boost Your Business with More 5-Star Reviews?

Our review specialists are here to answer your questions, show you how it works, and help you get started – no pressure, just expert advice.
Smart Reviews
Turning Reviews into Results
Credit card

Copyright © 2025. Smart Reviews. All Rights Reserved. Website by Wolf IQ