How to Search Google Reviews by Name

Ever wish you could quickly find a specific review on Google without scrolling endlessly? 

Maybe you’re looking for feedback from a certain customer or checking if your name pops up in a review.

Whatever the case, there’s a simple way to search smarter — and we’re here to show you how.

Here’s the thing: Google doesn’t offer a “search by name” button right on the review page, but don’t worry! 

Thankfully, there are three easy workarounds. Here’s a quick summary to help you pick the best method before we jump into the details.

Why Search Google Reviews by Name?

Before we get into the “how,” let’s talk about the “why.” Searching reviews by name can help you:

• Spot Customer Feedback: Check if a specific customer has left a review.
• Monitor Staff Mentions: Find out if team members are getting praise or need attention.
• Track Specific Products or Services: See what people are saying about particular offerings.

Now that you know why this is useful, let’s explore how to do it effectively.

3 Simple Ways to Search Google Reviews by Name

1. Use Your Browser’s ‘Find’ Feature (Super Quick)

This is the fastest trick in the book – and you don’t need any fancy tools. All you need is your web browser.

How to do it:

1. Open the Google Reviews page for the business you’re interested in.
2. Press Ctrl + F (Windows) or Command + F (Mac). This opens a small search box at the top or bottom of your screen.
3. Type the name you’re searching for, like “Sarah” or “Refund.”
4. The browser will instantly highlight every spot where that word appears on the page. Boom — instant results!

Why it’s useful: It’s quick, requires no tools, and works on desktop browsers like Chrome, Firefox, or Safari.

2. Use the Google Maps Search Feature (Even Easier)

If you’re on your phone, this method is a game-changer. Google Maps has a built-in search function just for reviews. Here’s how to do it:

How to do it:

1. Open Google Maps (app or desktop) and search for the business name.
2. Tap on the Reviews tab (scroll down if needed).
3. Look for the small search icon (magnifying glass) and tap it.
4. Type the name you want to search for (like “Alex” or “great service”).

Why it’s useful: This method works on desktop and mobile, and you don’t have to load all the reviews to search them. Quick, simple, and smart.

3. Set Up Google Alerts (For Ongoing Mentions)

If you want to know when a new review mentions a specific name, you can set up a Google Alert. This is handy if you’re tracking mentions of your business, staff, or specific products.

How to do it:

1. Go to Google Alerts.
2. Type in your business name + the keyword (for example, “ABC Coffee Shop + Sarah”).
3. Choose how often you want alerts (daily, weekly, or as-it-happens).
4. You’ll get an email every time a review with that name is posted.’

Why it’s useful: You’ll get a heads-up when new reviews mention specific names, letting you respond quickly if needed.

Best Practices for Managing Google Reviews

Once you’ve learned how to search smarter, here’s how to make the most of it.

• Check Reviews Regularly: Don’t just search when there’s a problem. Stay on top of new feedback so you can spot issues early.
• Respond to Mentions: If a review mentions a staff member, reply to thank them. It builds trust with future customers.
• Ask for Reviews: After positive interactions, politely ask customers to leave a review. Be careful not to “buy” reviews, as Google has strict guidelines.

Final Thoughts

By staying on top of your reviews, you’ll build stronger customer relationships and maintain a stellar online reputation.

If managing reviews feels overwhelming, our services can simplify the entire process, from generating to amplifying at scale. 

Give SmartReviews a try and see how much easier it can grow your business.